What is Processing to Close?

Each file we receive is immediately logged in to our internal system, and studied from top to bottom for flaws. Right away, a phone call is placed directly to the Loan Officer and a private conversation reveals any possibility for failure, and a plan and structure for the file to go to closing, on time. Immediately, our processors grab a hold of that file and runs with it, since they now that it must be processed and submitted to lender within 24-48 hours. Our reputation is on the line with each file, and partnering with such reputable companies as Compliance Ease stands as testament. Like a professional game of chess, we monitor each move, each call made, each fax sent and received each document sent or needed. Our strategy is to follow a structured path that takes each file through the gates of “ Clear to Close”, and then to move it along smoothly to a place called “Settlement table”, in where the borrower and Loan Officer can sit next to each other, comfortably, and momentarily discuss any potential referral deals

Processing to Close, to summarize, is our exclusive method of moving a file securely and promptly to the closing table.

Three Practical Choices:

Understanding that each mortgage operation, and in fact, each Loan Officer, has a different understanding of what their processor’s responsibility per file should be, we have created two levels of processing: Standand Processing and Complete Processing.

We believe that each Loan Officer should have the option of the level of assistance they require, per file. The idea is to allow the Loan Officer to administer his/her time better, and focus their energy in selling.

The choice is yours-

Standard Processing:

• The LO is responsible for submitting an online approval (from AUS) or written pre-approval from lender.

• The LO orders appraisal, title and hazard insurance. We follow up to obtain them.

• The LO interacts with client to obtain necessary documents/information.

• The LO interacts with lender representative to move file along.

• The LO request and obtains HUD 1 for review and approval.
   

Complete Processing:

• The LO only tells us which lender approval they need, and we obtain it for them.

• We order appraisal, title and hazard insurance.

• We interact with client to obtain necessary documents/information.

• We follow up with lenders representative and Underwriter to move file along.

• We obtain HUD 1 and forward it to LO for review and approval.

We always strive to customize our service per Loan Officer, understanding that each individual has a different level of experience and preference of assistance needed we are flexible in adjusting both options accordingly.

For those Loan Officers who require more of an assistant to help in pricing, placing and structuring of loans, we have yet another service available, please take a look at Loan Officer Assistant.